Business Messaging
Manage customer conversations from a centralized communication workspace
- Organized conversations
- Customer profiles
- Message history
- Communication tracking
Business messaging & automation platform
Connect with customers. Automate conversations. Grow with confidence.
Wanotifia helps businesses manage customer conversations, automate workflows and deliver timely communication through one organized platform.
Built for modern customer communication teams.
OVERVIEW
Good morning, Aisha
Open conversations128+12.4%
Response time14m−8.2%
Workflow activity2,840+18.6%
Team inboxToday
Automation active
Customer action Follow-up sent
BUILT FOR MODERN CUSTOMER COMMUNICATION
Wanotifia helps teams organize communication across a wide range of business workflows.
E-commerce
Retail
Education
Financial Services
Travel & Hospitality
Professional Services
Healthcare Services
Technology
ONE CONNECTED WORKSPACE
Everything you need to manage customer conversations.
Bring messaging, automation, team collaboration and reporting together in one streamlined workspace.
Automation
Create practical workflows for recurring communication and customer journeys
- Workflow triggers
- Scheduled actions
- Follow-ups
- Notifications
Team Inbox
Give support, sales and operations teams one organized place to manage conversations
- Assignment
- Internal notes
- Team collaboration
- Conversation status
Analytics
Understand communication activity with simple and actionable reporting
- Message activity
- Delivery tracking
- Response metrics
- Workflow performance
A SIMPLE, CONNECTED FLOW
Capture → Engage → Support
A connected communication workflow for modern businesses.
01
New contactConversationCapture conversations
Capture conversations
Bring customer conversations and communication activity into one organized workspace.
02
Engage customers
Engage customers
Create timely communication workflows based on customer actions, requests and business processes.
03
ARMKNPSupport efficiently
Support efficiently
Give teams the tools they need to manage conversations and respond efficiently.
WORKFLOWS THAT KEEP MOVING
Automate repetitive communication.
Build practical workflows that help your team manage recurring communication without manually handling every interaction.
- Welcome workflows
- Follow-up reminders
- Appointment notifications
- Order and service updates
- Customer support routing
- Internal alerts
- Scheduled communication
- Workflow triggers
WORKFLOW BUILDER
Order follow-up TriggerWhen a new order is placed
Customer actionOrder status updated
ConditionIf status is delivered
MessageSend a helpful check-in
Team assignmentAssign to Support
Follow-upAfter 3 days
INBOX / OPEN
Customer conversationsMK
Meera Kapoor
2mCan you help me update my delivery...
RS
Rohan Shah
11mThanks, that was really helpful.
NP
Nisha Patel
28mAppointment details
RS
Rohan ShahCustomer · Active
Hi, I have a question about my order.
Happy to help. I’m checking that for you now. 10:42 ✓✓
Thanks, that was really helpful.
Write a message...
THE SHARED TEAM INBOX
One inbox. Your entire team.
Give sales, support and operations teams a shared workspace for managing customer conversations.
Assign Conversations
Route conversations to the right teammate.
Internal Notes
Keep context together without leaving the thread.
Team Collaboration
Work together from one shared view.
Customer Tags
Organize contacts around useful context.
Conversation History
See the full story at a glance.
Status Management
Keep every conversation moving forward.
CLARITY AT A GLANCE
Understand your communication performance.
Track communication activity and workflow performance through a clear, centralized analytics view.
Messages processed24,680+18.6%
Delivery rate98.4%+2.1%
Avg. response time14m−8.2%
Active conversations128+12.4%
Workflow activity2,840+18.6%
SAMPLE DATA
Communication activity
May 01May 08May 15May 22May 30
Dashboard values shown are fictional sample data for demonstration.
DESIGNED AROUND YOUR WORK
Built for the way your business communicates.
Customer Support
Organize incoming conversations and help support teams respond efficiently.
Explore use caseSales
Help sales teams manage customer conversations, follow-ups and opportunities.
Explore use caseMarketing
Coordinate permission-based business communication and customer engagement.
Explore use caseOperations
Automate routine customer and internal notifications.
Explore use caseE-commerce
Coordinate customer communication around orders, services and support.
Explore use casePRACTICAL TRUST CONTROLS
Designed with business data in mind.
Wanotifia is designed with practical controls and responsible communication workflows for business teams.
Secure Account Access
Protect access with clear account controls.
Role-Based Permissions
Give the right people the right access.
Activity Monitoring
Keep a clear view of communication activity.
Privacy-Focused Design
Build thoughtful workflows around customer data.
Communication Controls
Set structure around business messaging.
Responsible Messaging Workflows
Keep routine communication useful and relevant.
SIMPLE, FLEXIBLE PLANS
Choose the right starting point.
Pricing is being finalized. Talk to our team to find the right fit for your organization.
PLAN
Starter
For small teams beginning with business communication.
Contact Sales
- Messaging
- Contacts
- Automation
- Templates
- Team Inbox
- Analytics
MOST POPULAR
Growth
For growing businesses managing larger communication workflows.
Contact Sales
- Messaging
- Contacts
- Automation
- Templates
- Team Inbox
- Analytics
PLAN
Business
For organizations requiring advanced team workflows and reporting.
Contact Sales
- Messaging
- Contacts
- Automation
- Templates
- Team Inbox
- Analytics
RESOURCES
Ideas for better communication.
Messaging
Business Messaging
How to organize business conversations
Read guideWorkflow
Automation
Building better communication workflows
Read guideTeam inbox
Team Collaboration
Improving team response workflows
Read guideREADY WHEN YOU ARE
Build a better customer communication workflow.
Bring messaging, automation, team collaboration and reporting together with Wanotifia.